Coronavirus Update12th June 2020
The government has released guidelines on how small businesses and retail can look to open their doors to the community once again. We have been carefully putting into place the cleaning measures and safety requirements so that we can do this safely. We are pleased to announce we are now open.
Q. Are opening times the same?
Our store is Open Tuesday through to Saturday without making an appointment. Please be aware that in line with government guidelines you may be asked to wait outside if the store has reached its maximum capacity. It may be worth giving us a ring just to ensure the store is not too busy.
Sunday and Monday by appointment only – we have provided this option for anyone who may prefer a private appointment at this time.
You can book an appointment:
- online via our homepage,
- give us a call on 01484 667178 Please be aware that all answer phone messages will be answered as quickly as possible.
- or send an email to firstname.lastname@example.org.
Q. I can’t get to store, can I shop online?
Yes, we have been working hard to cater to the members of our community who, for any reason, are unable to come to our store. Customers are now able to shop our online Velocity range from Harrison Spinks, and purchase a high quality mattress with next day delivery.
Q. Are deliveries still taking place?
Yes, delivery and installation will be taking place. We will be offering several options to ensure your new bed and mattress is delivered and installed as safely as possible. Non contact deliveries, which will be delivered to the door, will be an option for our clients. However, we understand this will not be suitable for all our clients. For those who require delivery and installation to a room of their choice, we will still offer this service free of charge. We ask that clients remove any obstructions before delivery and avoid contact with our delivery team to ensure this can be done safely. Our delivery drivers will wear gloves and masks which will be disposed of after each delivery and will have access to hand sanitiser in-between deliveries.
Sleep Matters is a family run business which has been providing our community with high quality mattresses and beds since our business was established. We hope to continue, with your support and loyalty, for many years to come.
We are very much looking forward to welcoming you back to our store on Monday 8 June.
The Sleep Matters family.